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Written question asked by Andrew Snowden (Conservative) on Wednesday, 17 June 2026, in the House of Commons. It was due for an answer on Monday, 22 June 2026. It was answered by Martin McCluskey (Labour) on Friday, 26 June 2026 on behalf of the Department for Energy Security and Net Zero.

Energy: Conservation

Question

To ask the Secretary of State for Energy Security and Net Zero, what powers the proposed consumer protection service will have to compel installers and delivery partners to undertake remedial works.

Answer

We are consulting on proposals to strengthen consumer protections for home upgrades delivered through government schemes through Government oversight of the market.

This includes introducing contractual arrangements between a new Government-led service and delivery partners, setting clear performance expectations and technical standards for installers, retrofit professionals and certification bodies. Non-compliance could result in suspension or removal from schemes, and referral to regulators for statutory enforcement.

We are seeking views on measures that would improve enforcement and compliance.

The consultation closes on 10 September 2026.

Secondary information

Type
Written question
Reference
10973
Session
2026-27
Subjects
Consumers Conservation Energy Protection Repairs and maintenance
Link
View this Written question on www.parliament.uk