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Written question asked by Lord Polak (Conservative) on Monday, 7 July 2025, in the House of Lords. It was due for an answer on Monday, 21 July 2025. It was answered by Lord Livermore (Labour) on Monday, 21 July 2025 on behalf of the Treasury.

Government Departments: Fujitsu

Question

To ask His Majesty's Government whether any independent assessment has been conducted of the risks associated with continuing to rely on Fujitsu for critical government services, including the Trader Support Service.

Answer

As a public contracting authority, HMRC follows government procurement rules, including the Public Contracts Regulations 2015, to ensure value for money and robust risk management. The current Trader Support Service (TSS) contract was procured in full compliance with these regulations, as will the replacement contract. HMRC applies the government’s Sourcing Playbook throughout its commercial activity, which includes rigorous risk assessments and financial due diligence. These processes are designed to ensure that suppliers can deliver critical services and that risks—whether operational, reputational, or legal—are identified and mitigated. HMRC maintains active contract management arrangements to monitor performance and ensure continuity of service.

Secondary information

Type
Written question
Reference
HL9183
Session
2024-26
Subjects
Contracts Government departments Risk assessment Fujitsu Trader Support Service
Link
View this Written question on www.parliament.uk