1-19 of 19 results for subject:Complaints
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My Lords, the tribunal which replaces the leasehold valuation tribunal system is removing the £500 statutory limit on costs. As a consequence, will not many leaseholders now find it utterly impossible to go before a tribunal because they will be worried about what the final costs of their hearings could be?
My Lords, the tribunal which replaces the leasehold valuation tribunal system is removing the £500 statutory limit on costs. As a consequence, will not many leaseholders now find it utterly impossible to go before a tribunal because they will be worried about what the final costs of their hearings could be?
Leaseholders will have the option of continuing to pursue a complaint through the tribunal system as the noble Lord has described, but they will also have this new route for redress through the new schemes, which will not attract a fee. By introducing these schemes we are able to offer people more opportunities to get the right outcome if they feel they have a legitimate complaint to make.
To ask Her Majesty’s Government how many representations from whistleblowers received by the Care Quality Commission led to investigations in each three month period since the commencement of operations by the Care Quality Commission.
To ask Her Majesty’s Government how many representations from whistleblowers received by the Care Quality Commission led to investigations in each three month period since the commencement of operations by the Care Quality Commission.
To ask Her Majesty’s Government how many complaints from whistleblowers were received by the Care Quality Commission in each month since its formation.
To ask Her Majesty’s Government how many complaints from whistleblowers were received by the Care Quality Commission in each month since its formation.
| Month | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | Jan | Feb | Mar | Total |
| 2009-2010 | 0 | 5 | 4 | 3 | 2 | 1 | 0 | 1 | 1 | 3 | 1 | 3 | 24 |
| 2010-2011 | 0 | 1 | 2 | 4 | 4 | 10 | 38 | 32 | 22 | 24 | 24 | 31 | 192 |
| 2011-2012 | 24 | 52 | 53 | 129 |
To ask Her Majesty’s Government whether concerns over the treatment of elderly persons at Winterbourne Hospital reported to the Care Quality Commission were all reported to the Local Government Ombudsman individually, were subject to investigation and responded to in writing.
To ask Her Majesty’s Government whether concerns over the treatment of elderly persons at Winterbourne Hospital reported to the Care Quality Commission were all reported to the Local Government Ombudsman individually, were subject to investigation and responded to in writing.
To ask Her Majesty’s Government whether reports held by county council social service departments on investigations into complaints over treatment of persons in care home facilities were made available to the Care Quality Commission.
To ask Her Majesty’s Government whether reports held by county council social service departments on investigations into complaints over treatment of persons in care home facilities were made available to the Care Quality Commission.
To ask Her Majesty’s Government what investigations have been carried out by the Parliamentary and Health Service Ombudsman into the operation of (a) the Commission for Social Care Inspection, and (b) the Care Quality Commission, in each year since 2005.
To ask Her Majesty’s Government what investigations have been carried out by the Parliamentary and Health Service Ombudsman into the operation of (a) the Commission for Social Care Inspection, and (b) the Care Quality Commission, in each year since 2005.
What reports have been received of irregularities in the handling of visa applicants to visit the United Kingdom from United Kingdom or Georgian citizens in each of the past three years.
What reports have been received of irregularities in the handling of visa applicants to visit the United Kingdom from United Kingdom or Georgian citizens in each of the past three years.
Whether they received any complaints relating to issues of conflict of interest in the allocation of a contract to Health Care Projects, a subsidiary of Skanska Innisfree, for the rebuilding of St Bartholomew's and the Royal London Hospital under the private finance initiative; and, if so, whether consideration was given...
Whether they received any complaints relating to issues of conflict of interest in the allocation of a contract to Health Care Projects, a subsidiary of Skanska Innisfree, for the rebuilding of St Bartholomew's and the Royal London Hospital under the private finance initiative; and, if so, whether consideration was given...
On what basis the Police Complaints Authority can justify a six-month inquiry period in relation to a case where the act of violence against the person complained by Mr Colin May of Erith was captured on a video in its entirety and provided to the police at the commencement of...
On what basis the Police Complaints Authority can justify a six-month inquiry period in relation to a case where the act of violence against the person complained by Mr Colin May of Erith was captured on a video in its entirety and provided to the police at the commencement of...
For how long a police officer has been suspended from duty in the case of the complaint by Mr Colin May of Erith; and what has been the cost to the Kent Constabulary of remunerating the police officer concerned during this period. [HL 3208] - Inc figures.
For how long a police officer has been suspended from duty in the case of the complaint by Mr Colin May of Erith; and what has been the cost to the Kent Constabulary of remunerating the police officer concerned during this period. [HL 3208] - Inc figures.
For how long the Police Complaints Authority has been supervising the investigation into the complaint made by Mr Colin May of Erith; and whether in the light of the wider evidence available they will call for an early resolution to the inquiries in the case of Mr Colin May of...
For how long the Police Complaints Authority has been supervising the investigation into the complaint made by Mr Colin May of Erith; and whether in the light of the wider evidence available they will call for an early resolution to the inquiries in the case of Mr Colin May of...
What action he intends to take if any of the charter standards and patient rights are not met by any unit of the National Health Service.
What action he intends to take if any of the charter standards and patient rights are not met by any unit of the National Health Service.
What proposals he has to require motor manufacturers to provide information as to the number of complaints received as to defects in motor vehicles. - Inc figures.
What proposals he has to require motor manufacturers to provide information as to the number of complaints received as to defects in motor vehicles. - Inc figures.
To what extent the opinions of local population are taken into account in planning of low flying aircraft exercises
To what extent the opinions of local population are taken into account in planning of low flying aircraft exercises
How many items of correspondence have been received complaining about activities of Harvard Securities in each quarter of 1985,1986, 1987 & current year - Includes table & fact that following repeal of Prevention of Fraud (Investments) Act 1958 on 29 April 1988 complaints have been dealt with by Securities &...
How many items of correspondence have been received complaining about activities of Harvard Securities in each quarter of 1985,1986, 1987 & current year - Includes table & fact that following repeal of Prevention of Fraud (Investments) Act 1958 on 29 April 1988 complaints have been dealt with by Securities &...
Further to 124 c154-5W when the complaint against the Kent police by Mr. Frank Turner referred to therein was first made. - On 27 August 1986.
Further to 124 c154-5W when the complaint against the Kent police by Mr. Frank Turner referred to therein was first made. - On 27 August 1986.
If the Sec of State will call for a report from the chief constable of Kent on investigation into the disappearance of 66 jungle carbines from premises of QED at Borough Green,Kent.
If the Sec of State will call for a report from the chief constable of Kent on investigation into the disappearance of 66 jungle carbines from premises of QED at Borough Green,Kent.
How many complaints were made re low-flying exercises in each year since 1979. - Inc ref to 114 c584W.
How many complaints were made re low-flying exercises in each year since 1979. - Inc ref to 114 c584W.