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Postal Services Bill [HL]

My Lords, the practice is so continuous that it would be invidious of me to select one example of what happens. I quite understand that when a workforce feels that it is being challenged or pushed to modernise or bring about change by the management, and feels that the management is being unreasonable or is not taking into consideration the workforce’s or its union’s views, the temptation is only too great and too obvious to go to the shareholder—the Government—and say, "Come on, give us a hand here, get the management to see things more our way or ask the management to delay this until they’ve consulted us". That is the sort of process that has inhibited change in the Royal Mail for too long and it really has to stop.