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Written question asked by David Wright (Labour) on Wednesday, 5 November 2014, in the House of Commons. It was due for an answer on Friday, 7 November 2014. It was answered by Priti Patel (Conservative) on Monday, 17 November 2014 on behalf of the Treasury.


Welfare Tax Credits

Question

To ask Mr Chancellor of the Exchequer, how many staff by grade and pay band were moved to the tax credit renewal work by HM Revenue and Customs business area in the last two weeks of July 2014.

Answer

Her Majesty’s Revenue and Customs (HMRC) trained and deployed a flexible resource of just over 2000 staff from across the Department and deployed them in stages from 23rd June until the end of the Tax credit peak to ensure that the peak was a better experience for customers this year than it has been in earlier years. The Tax Credit peak this year was a huge team effort with staff of all grades including senior members of staff volunteering to help support our customers by taking telephone calls.

We do not have a record of how many of these additional staff were apprentices.


Secondary information

Type
Written question
Reference
213644
Session
2014-15
Grouped for answer
Yes
Subjects
Staff Welfare tax credits Revenue and Customs
Contains statistics
Yes
Link
View this Written question on www.parliament.uk