NHS England routinely assesses options for the future technological development of the NHS App. This includes due regard to cost, appropriate use of artificial intelligence, and most importantly how changes will best enhance the service for patients.

A roadmap of future developments is available at the NHS.UK website, in an online only format.

The Government is fully committed to developing the NHS App for the benefit of patients and services in the National Health Service, in line with the 10-Year Health Plan.

We have consistently minimised any divergence between code bases and will continue to do so in the future as we develop the NHS App. This helps to optimise the service for patients.

We are continuing to fully develop the NHS App for users as an iOS app, an Android app, and as a website. Where there are any differences between these formats, this can be due to natural differences in design due to different operating systems and conventions or it can also occur as new features are rolled out across formats, one at a time. In the case of the latter, this means any differences may only be temporary.

We are committed to making the NHS App as accessible as possible, whilst at the same time ensuring the software remains safe and secure for use by patients. We review the operating system and browser version policy annually, to determine how best to strike this balance.

While HMG has not issued a formal, comprehensive assessment of the Social Market Foundation's July 2024 report, Clearing the Air, its findings remain highly pertinent to ongoing digital market regulatory efforts.

This report was submitted as evidence to the Competition and Markets Authority (CMA) to support its in-depth investigation into competition within the UK's public cloud infrastructure services market. These insights are currently being reviewed to help shape future public sector commercial practices and guidance.

Furthermore, public sector procurement continues to align with the Digital, Data and Technology (DDaT) Playbook. The playbook establishes essential policy reforms aimed at safeguarding against vendor lock-in and maximizing value for money.

The Government is committed to safeguarding patients as part of the shift from analogue to digital National Health Services, as set out in the 10-Year Health Plan.

The Medicines and Healthcare products Regulatory Agency regulates artificial intelligence (AI) tools that provide clinical assessment to ensure they are safe for patient use in the NHS. NHS organisations deploying such tools must also comply with risk management standards and with the Digital Technology Assessment Criteria.

NHS England is developing national triage standards setting out the clinical principles, urgency thresholds, and performance expectations against which any AI-enabled triage will be assured before use and continuously evaluated against.

The Government has also established the National Commission into the regulation of AI in healthcare, which will advise on the future regulatory framework of AI.

The Competition and Markets Authority (CMA) is responsible for gathering evidence relevant to its Strategic Market Status investigations and engages with a wide range of stakeholders. Government departments will assist the CMA as far as possible where the CMA requests that they do so, including providing evidence to the CMA where appropriate.

The Competition and Markets Authority is responsible for operating the digital markets regime. The length of Strategic Market Status investigations can vary due to a number of factors but must be completed within the statutory time limits imposed by the Digital Markets, Competition and Consumers Act 2025. The CMA has stated its intention to publish a roadmap.

The Competition and Markets Authority is responsible for operating the digital markets regime, including when to implement any conduct requirements. The Digital Markets, Competition and Consumers Act 2024 does not prevent the CMA from designing remedies in parallel with Strategic Market Status investigations.

The CMA expects to publish its final decision report on the Strategic Market Status investigation into Microsoft’s business software by February 2027. The CMA has already taken action in the cloud market outside of the investigation and secured voluntary commitments from Amazon and Microsoft, which will improve interoperability, reduce data egress fees and make switching easier in cloud services.

In supporting the work of Parliament, the Parliamentary Digital Service makes extensive use of open source software, and in particular in bespoke procedural systems. Where appropriate and subject to licensing requirements, open source solutions are generally preferred. We also seek to ensure that systems remain portable across hosting platforms and avoid unnecessary dependence on proprietary technologies.

The Gambling Commission, as the independent regulator for gambling, has responsibility for making decisions around licensing.

As part of its regulatory approach, the Gambling Commission assesses applicants against the statutory licensing objectives and may take compliance and enforcement action where it identifies evidence of breaches of licence conditions or other regulatory requirements. This includes where operators or gambling software licensees are found to be supplying the illegal gambling market.

The issue of illegal gambling is a concern for this government. We are committed to working closely with the Gambling Commission to ensure that illegal gambling, in all its forms, is addressed.

As part of the 2025 Budget, the Treasury announced that the Gambling Commission will receive an additional £26 million across three years to increase investment, resources and capacity to tackle the illegal market. In addition, the Crime and Policing Act, which received Royal Assent in April 2026, enables the Commission to apply for new powers to obtain orders to suspend internet protocol addresses and internet domain names linked to illegal gambling. We also launched the Illegal Gambling Taskforce at the beginning of this year which brings together a wide range of stakeholders to take action against the illegal market.

We also recognise the impact that harmful gambling can have on individuals, families and communities and are committed to further strengthening measures to protect those at risk. The statutory gambling levy, established last year, provides independent and sustainable funding for the research, prevention and treatment of gambling-related harm. Approximately 50% of this funding will go to NHS England and Scottish and Welsh Governments to work with providers, including the third sector, to increase access to treatment and support for those experiencing gambling-related harm.

The CMA is currently taking forward work as part of its Strategic Market Status investigations into Apple and Google’s mobile ecosystems. As the UK’s independent competition authority, it is for the CMA to determine the scope of its investigations and any potential interventions.

The department publishes most of its statistics in open, accessible formats such as OpenDocument Spreadsheet (ODS) files, in line with Government Statistical Service standards. The department keeps its approach to dissemination under review, including opportunities to improve machine-readability and access through API interfaces where there is clear user need and this represents value for money.

We track current levels of NHS App usage through the NHS App Management Information monthly publication. This is broken down by integrated care board and region, rather than demographic or patient group.

Future work will explore how to get more detailed data from the NHS App and use it to support decision-making.

We are planning for the delivery of self-care support and guidance via the NHS App to be implemented on a phased basis over the lifetime of the 10-Year Health Plan, and will be piloting artificial intelligence triage into self-care support and guidance via the NHS App in 2027.

Initial capabilities, namely providing trusted health information, symptom guidance, and signposting to appropriate services, will continue to be expanded in the near term, with further enhancements introduced over time. These will include more personalised advice, improved integration with local services, and support for prevention and long-term condition management. The aim for the NHS App is to be routinely used front door for self-care and early intervention during the early years of the Plan.

The Government will monitor the impact of this commitment through a combination of usage metrics, patient outcomes, service impact, and equity of access. Progress will be reported through existing National Health Service performance reporting mechanisms and updates on delivery of the 10-Year Health Plan and Medium Term Planning Framework.

The National Health Service is taking a coordinated approach to increase NHS App use by supporting frontline promotion, and is addressing barriers particularly in deprived communities. Although 29% of people over 13 years old in England access the NHS App every month and over 52% did so in the last year, this is not evenly distributed across all places and communities.

To address this, new funding and plans have been put in place following the Spending Review and publication of the NHS Medium Term Planning Framework. This includes setting clear national and local adoption targets for national delivery teams, regions, and providers, investing in training and local delivery support, and working with community partners and regional networks to help people who face digital exclusion.

Improved data, insights, and governance are being used to identify effective approaches and scale them nationally, ensuring more consistent benefits from digital access for patients. A few examples of local level adoption support include growing the 3,000 strong App Ambassadors across National Health Service organisations, expanding the Public Libraries Partnership that is currently in place across 1,400 sites, and establishing a new partnership with the 15 health innovation networks to support delivery of targeted NHS App adoption plans within each local area.

The Prime Minister announced on Monday 8 June that Britain would become the first country in the world to make it impossible for children to take, share and view nude imagery; and that will work with tech companies for three months to ensure that comprehensive nudity detection is implemented at operating system level, with adults able to switch it off by proving they are over-18 through age assurance.

We are currently engaging with industry, with a focus on the primary operating system providers, to ensure that the government’s objective is met. If legislation is necessary in future, we will draft legislation to be effective and proportionate, applying appropriately to relevant parts of industry; and ensure maximum coverage of devices already in circulation.

This period of engagement with industry will focus on further refining technical solutions to prevent nude imagery from being taken, shared or viewed; which will include consideration of accuracy thresholds.

The Government has considered risks and workarounds during our development of this policy which is precisely why the Government considers action at operating system can provide the most comprehensive coverage to protect children from sending, viewing and sharing nude imagery. By engaging with industry we will continue to consider potential circumventions, and ensure that protections are as effective as possible in response, and that guidance is produced if necessary.

This policy currently applies to smartphone and tablet operating systems, and will apply to newly sold and existing devices – through operating system updates to supported devices.

This Government is supporting the long-term competitiveness of the UK automotive industry by backing the technologies that will shape the next generation of vehicles. Our flagship DRIVE35 initiative is supporting research and development in zero emission vehicle technologies including software defined vehicle technologies, accelerating commercial scale up, and attracting investment in manufacturing.

The Government recognises that online platforms are significant enablers of sexual exploitation. They must be responsible and held accountable for content on their sites, including taking proactive steps to prevent their sites being used by criminals. Victims of sexual exploitation make up a notable proportion of referrals to the National Referral Mechanism. The most recent annual statistics show that in 2025, sexual exploitation (either partly or wholly) accounted for 15% (3,607) of all referrals.

In December 2025, the Government committed within the “Freedom from Violence and Abuse: a cross-government strategy to build a safer society for women and girls”, to address many aspects of prostitution and sexual exploitation within England and Wales. Commitments include reviewing legislation, raising awareness among frontline agencies of what constitutes adult sexual exploitation, and strengthening police disruption of sexual exploitation. Further details on each of these commitments will be announced in due course.

The Government is also working closely with law enforcement to tackle the drivers of trafficking for sexual exploitation, including through operational activity aimed at tackling modern slavery threats, ensuring they have the tools they need to disrupt sexual exploitation facilitated online and targeting prolific perpetrators.

This financial year (2026/2027) the Home Office is providing over £10.7m to the Tackling Organised Exploitation (TOEX) Programme to improve the law enforcement response across a number of threat areas, including modern slavery and human trafficking, organised immigration crime, county lines, adult and child sexual abuse and exploitation. This funding is used to deliver a range of specialist intelligence and analytical capabilities across threats, including supporting law enforcement partners with an adult service website referral pilot, where adverts are referred to TOEX to support operational activity.

The Online Enablers Working Group, previously the Adult Services Website Working Group, is a multi-agency working group. The working group comprises of law enforcement, policing, policy officials and regulators, including the National Crime Agency, Home Office officials, police officers, TOEX and Ofcom. The Home Office does not intend to publish information or documents from meetings, as this could undermine future policy development.

The Home Office has provided dedicated funding to support law enforcement agencies to purchase software licenses to identify and tackle sexual exploitation as part of routine work and project work in the following financial years:

• In 2021/2022- £100,000 was made available to police forces in England and Wales
• Between 2022 and 2026, the Modern Slavery Fund supported the provision of software licences to international law enforcement partners in Romania and Brazil, with a total of £98,608 (mostly Official Development Assistance) allocated over this period. This activity aimed to strengthen the ability of law enforcement agencies to conduct more effective and timely investigations, improving the identification and safeguarding of victims of sexual exploitation trafficked across routes linking Brazil, Romania and the UK.
• In 2025/2026 – £356,000 was given to Bedfordshire police to pilot a national law enforcement hub for tackling sexual exploitation. Approximately £7,000 of this was made available to spend on licenses.

The department considers the current consumer protection framework to be adequate in providing protection against unfair practices.

Under the Consumer Rights Act 2015, goods or digital content must be of satisfactory quality, fit for a particular purpose and as described by the seller. A trader can upgrade, fix, and improve the features of, or add new features to, digital content so long as it continues to match any description given by the trader. It must also continue to conform with any pre-contract information as to main characteristics, functionality, and compatibility provided by the trader.

Government has also recently given the Competition and Markets Authority (CMA) new powers to ensure designated digital firms provide services on fair and reasonable terms. These powers focus on the most powerful firms, supporting competition and tackling harmful practices in UK digital markets. In May, the CMA launched a Strategic Market Status designation investigation into Microsoft's business software, including cloud. This investigation is expected to conclude in February 2027.

The department considers the current consumer protection framework to be adequate in providing protection against unfair practices.

Under the Consumer Rights Act 2015, goods or digital content must be of satisfactory quality, fit for a particular purpose and as described by the seller. A trader can upgrade, fix, and improve the features of, or add new features to, digital content so long as it continues to match any description given by the trader. It must also continue to conform with any pre-contract information as to main characteristics, functionality, and compatibility provided by the trader.

Government has also recently given the Competition and Markets Authority (CMA) new powers to ensure designated digital firms provide services on fair and reasonable terms. These powers focus on the most powerful firms, supporting competition and tackling harmful practices in UK digital markets. In May, the CMA launched a Strategic Market Status designation investigation into Microsoft's business software, including cloud. This investigation is expected to conclude in February 2027.

The NHS App is the digital front door to the National Health Service, giving patients greater control and choice over their healthcare and better access to services. The Government currently has no plans to develop the NHS App using the Harmony Operating System (OS) or to assess related devices for accessibility.

Current United Kingdom levels of adoption to HarmonyOS are considered very low when compared to other mobile operating systems and we expect to continue using those systems that are the most accessible and helpful to patients. The NHS App is available through a web browser which provides similar functionality for people who can't directly use the NHS App.

The previous government signed a contract with Palantir between 31 August 2020 and 31 August 2024 for the development and delivery of a Border Flow Tool. The service was for the provision of data to support decision making for the EU exit transition period, which concluded with the introduction of the Border Target Operating Model (BTOM).

The Licensing Act 2003 provides the legal framework for the sale and supply of alcohol in England and Wales. It is already an offence, under section 141 of the Act, for a person to knowingly sell or attempt to sell alcohol to a person who is drunk or underage, or to allow alcohol to be sold to such a person.

The Government recognises that consumer purchasing habits have evolved in recent years, particularly with a notable growth in alcohol sales made via online platforms and rapid delivery services. The Department for Health and Social Care, which has responsibility for policy on health harms, and the Home Office are looking at how current licensing rules apply to these services to ensure these are effective. This includes seeking the views of experts, those with lived experience and other stakeholders and evaluating emerging evidence on the impact this may be having on people’s health and the upholding of the licensing objectives.

The Department for Transport has not issued specific guidance to developers of navigation or private hire applications but engages with industry and monitors how these technologies are used in practice.

The law is clear; drivers are responsible for maintaining proper control of their vehicle and always paying attention to the road. It is illegal to hold and use a mobile phone or similar device whilst driving, including when a vehicle is stopped in traffic or at traffic lights. Where a driver is distracted or not in proper control of their vehicle, enforcement is an operational matter for the police.

The Government will continue to assess the benefits of such technologies while supporting the development of safer, distraction‑minimising systems.

The Home Office has not issued advice to police forces on the activation of specific facial recognition functions within surveillance software.

The use of facial recognition technology by police forces is an operational matter for chief constables, who are responsible for deciding how and when to deploy capabilities in accordance with the law and relevant guidance.

Police use of facial recognition is governed by a legal framework which includes data protection, equality, human rights laws, national guidance issued by the College of Policing, a surveillance camera code of practice and forces’ own published policies. Their use of the technology must be for a policing purpose and be necessary, proportionate and fair.

The Department for Transport has not issued specific guidance to developers of navigation or private hire applications but engages with industry and monitors how these technologies are used in practice.

The law is clear; drivers are responsible for maintaining proper control of their vehicle and always paying attention to the road. It is illegal to hold and use a mobile phone or similar device whilst driving, including when a vehicle is stopped in traffic or at traffic lights. Where a driver is distracted or not in proper control of their vehicle, enforcement is an operational matter for the police.

The Government will continue to assess the benefits of such technologies while supporting the development of safer, distraction‑minimising systems.

The Department for Transport has not issued specific guidance to developers of navigation or private hire applications but engages with industry and monitors how these technologies are used in practice.

The law is clear; drivers are responsible for maintaining proper control of their vehicle and always paying attention to the road. It is illegal to hold and use a mobile phone or similar device whilst driving, including when a vehicle is stopped in traffic or at traffic lights. Where a driver is distracted or not in proper control of their vehicle, enforcement is an operational matter for the police.

The Government will continue to assess the benefits of such technologies while supporting the development of safer, distraction‑minimising systems.

Protecting children online is a priority for the Secretary of State and this government. That is why we published the ‘Growing up in the Online World’ consultation, accompanied by a National Conversation on 2 March 2026.

The consultation asked for views on children’s use of social media, including questions on screen time and the impact on children’s health. The government published a progress report on the consultation on 15 June, outlining plans to restrict social media services from providing access to under 16s alongside restrictions on functionalities for wider services. Further details will be published in July.

Ofcom also published research in May 2026 of children’s usage of online services after 9 PM, including apps on phones. Ofcom’s research continues to inform the government’s next steps for online safety.

The Government supports a diverse and competitive technology landscape, including open-source software where it offers value, flexibility and resilience. This is outlined in the Technology Code of Practice, which encourages departments to consider the use of open-source solutions alongside proprietary options.

Departments are responsible for their own procurement decisions, in line with established rules and guidance and must secure value for money through fair and open competition. The Government promotes a diverse supplier base and aims to reduce overreliance on individual suppliers where this limits innovation, resilience and value for money.

For the most advanced AI systems, our world-leading AI Security Institute is a centre of UK expertise, advancing our scientific understanding of their capabilities and the associated risks. AISI has already run a large study on backdoor data poisoning, and conducted the largest AI agent red-teaming study to date, identifying tens of thousands of vulnerabilities across sectors including finance, healthcare and customer support. AISI continues to work hand in hand with developers and with the National Cyber Security Centre to make AI protections stronger.

The government has already published a Code of Practice to set the baseline security requirements for AI models and systems, alongside working with the European Telecommunications Standards Institute (ETSI) to create a global standard (EN 304 223) that builds on the Code.

This standard is relevant to all organisations and sets out requirements for developers and deployers of AI alongside data custodians. To support organisations, we have contributed to the publication of an implementation guide (TR 104 128) and we are now working to produce a conformity assessment in ETSI (TS 104 216). The government has also recently completed some pilot training workshops with various professions, including small businesses and published the Cyber Security Breaches Survey 2025-2026 which examined adoption and security approaches by UK organisations to AI. The findings are being used to determine if additional guidance is needed. SMEs should consider this standard when adopting AI-enabled tools and services.

The F-35B is an operationally deployable combat aircraft. Capability is enhanced through regular, incremental software releases delivered through the global F-35 programme, rather than a single combat capable release.

The Member for Kingswinford and South Staffordshire will be aware that the Government is planning an independent strategic review into the use of non-corporate communications channels. This will consider any non-corporate means of communication.

UK Biobank is a charity and operationally independent of government. The Government has been working closely with UK Biobank in its response to the data breach which it reported to the Government on 20 April 2026. Measures taken so far have included the suspension of access to their research analysis platform, revocation of access permissions from the institutions involved, rapid removal of the listings from the e-commerce platform, self‑referral to the Information Commissioners Office, and urgent work to introduce technical barriers to prevent download of participant‑level data.

The UK supports the open, responsible, secure and resilient development of technologies globally and the Government takes the security of its data and digital systems very seriously. The Cabinet Office sets the framework for government procurement. All procurement is required to comply with applicable government security frameworks and is subject to robust risk assessments. The National Cyber Security Centre provides expert guidance to support secure procurement and the management of cyber risks from third party suppliers.

The Ministry of Defence keeps its approach to digital technology, including the selection and use of operating systems on its devices, under continual review and regularly assesses developments in the wider international environment.

Decisions on platforms are based on operational requirements, security, resilience and value for money, and are subject to robust governance and assurance processes.

Defence makes decisions based on its own requirements, while taking account of relevant international developments where appropriate. All technology choices within Defence must comply with strict security and device management policies, ensuring systems can be managed effectively at an enterprise level and meet mandated cyber security standards.

The Competition and Markets Authority (CMA) is currently conducting a Strategic Market Status investigation into Microsoft’s business software ecosystem. As part of this investigation, the CMA is considering a range of issues, including software bundling practices, interoperability, licensing arrangements, and their potential impacts on competition, including for small and medium-sized enterprises.

The Government has not made a separate assessment of these impacts. It is for the CMA, as the UK’s independent competition authority, to assess the evidence and determine whether any interventions are necessary.

The Government is committed to promoting a competitive and innovative digital economy, which is why we prioritised the commencement of the CMA’s new powers in digital markets last year.

The CMA operates independently of Government, and decisions on the scope of its investigations rest solely with the CMA.

The CMA launched its investigation into Microsoft’s business software ecosystem on 14 May 2026. The CMA has invited views on the details of this investigation until 4 June 2026. The proposed scope includes the integrated use of AI tools in business software to help ensure that UK businesses and public sector organisations can choose the tools that deliver the greatest productivity gains. The CMA will consider responses to its consultation and confirm its position in due course.

This Government is committed to promoting a competitive and innovative digital economy, which is why we prioritised the commencement of the CMA’s new powers in digital markets last year.

The CMA launched its Strategic Market Status designation investigation into Microsoft’s business software ecosystem on the 14 May 2026, this investigation must be completed within 9 months. An indicative timetable of this investigation is published on the CMA’s website. The CMA operates independently of Government, and decisions on which firms to investigate, and how these investigations are conducted rest solely with the CMA.

DSIT has not formally reviewed the SPA24 Memorandum of Understanding with Microsoft. This agreement does not represent a commitment to spend, but instead provides eligible public sector organisations with access to discounted pricing. Decisions on whether to purchase goods and services are made by individual organisations in line with procurement regulations.

The Government Commercial Agency (GCA), formerly Crown Commercial Service (CCS), manages SPA24 with Microsoft to ensure that it continues to deliver against its objectives.

The government has worked closely with the software industry to ensure the availability of a broad range of MTD-compatible products to suit different needs and budgets.

This includes free products supporting those with the simplest affairs, low-cost bridging software for those who prefer to continue using spreadsheets and more sophisticated products that integrate with other business software.

Currently, there are more than 20 free products (excluding free trials) covering a range of different scenarios including bookkeeping, quarterly updates and end-of-year submissions.

HMRC is not providing its own MTD solution because commercial software providers are able to provide a broad range of products to meet the differing needs of businesses and landlords, in a way that HMRC is not.

In line with our commitment in the 10-Year Health Plan, we are continuing to develop a dedicated ‘My Vaccines’ tool in the NHS App. This will provide people with their and their children’s personal vaccination history and eligibility as well as the ability to book services and to receive reminder notifications in one place. In December 2025, we commenced a private beta of My Vaccines for the RSV vaccination programme which includes over 300,000 users. Moving forward, the ambition is for ‘My Vaccines’ users to have access to information for all NHS vaccinations, including children’s vaccination programmes. Vaccination records are or will only be shown in the NHS App when they are recorded in the general practice (GP) record and the GP has enabled both detailed record sharing and proxy access.

School Aged Immunisation Service (SAIS) providers are the data controllers for SAIS vaccination records. Therefore, neither the Department nor NHS England currently assess the adequacy of SAIS vaccination records that flow to the GP record, and therefore potentially into the NHS App. With the expansion of the Manage a Vaccination In School (MAVIS) digital tool across SAIS providers, we are improving the accuracy and quality of SAIS vaccination records. For ‘My Vaccines’ in the NHS App, NHS England has received zero complaints and 110 enquiries. From those we have had two reported issues regarding missing or incomplete vaccination records. Vaccination Digital Services did not hold information centrally prior to the development of My Vaccines.

For school-age immunisation providers using the MAVIS system, all vaccinations are automatically sent to GP records overnight, including human papilloma virus (HPV), MenACWY protecting against meningococcal strains, Td/IPV protecting against tetanus, diphtheria and polio, school-age flu, and catch-up doses to protect against measles, mumps and rubella. For providers not using MAVIS, HPV and school-age flu vaccinations are sent to GP records via NHS England. The service level agreement for reporting to GPs is 48 hours for both school aged flu and HPV.

As My Vaccines is only at private beta stage for the RSV vaccination programme as described above, the proportion of school-age vaccinations visible in the NHS App will be limited for the time being until My Vaccines is rolled out more fully.

In line with our commitment in the 10-Year Health Plan, we are continuing to develop a dedicated ‘My Vaccines’ tool in the NHS App. This will provide people with their and their children’s personal vaccination history and eligibility as well as the ability to book services and to receive reminder notifications in one place. In December 2025, we commenced a private beta of My Vaccines for the RSV vaccination programme which includes over 300,000 users. Moving forward, the ambition is for ‘My Vaccines’ users to have access to information for all NHS vaccinations, including children’s vaccination programmes. Vaccination records are or will only be shown in the NHS App when they are recorded in the general practice (GP) record and the GP has enabled both detailed record sharing and proxy access.

School Aged Immunisation Service (SAIS) providers are the data controllers for SAIS vaccination records. Therefore, neither the Department nor NHS England currently assess the adequacy of SAIS vaccination records that flow to the GP record, and therefore potentially into the NHS App. With the expansion of the Manage a Vaccination In School (MAVIS) digital tool across SAIS providers, we are improving the accuracy and quality of SAIS vaccination records. For ‘My Vaccines’ in the NHS App, NHS England has received zero complaints and 110 enquiries. From those we have had two reported issues regarding missing or incomplete vaccination records. Vaccination Digital Services did not hold information centrally prior to the development of My Vaccines.

For school-age immunisation providers using the MAVIS system, all vaccinations are automatically sent to GP records overnight, including human papilloma virus (HPV), MenACWY protecting against meningococcal strains, Td/IPV protecting against tetanus, diphtheria and polio, school-age flu, and catch-up doses to protect against measles, mumps and rubella. For providers not using MAVIS, HPV and school-age flu vaccinations are sent to GP records via NHS England. The service level agreement for reporting to GPs is 48 hours for both school aged flu and HPV.

As My Vaccines is only at private beta stage for the RSV vaccination programme as described above, the proportion of school-age vaccinations visible in the NHS App will be limited for the time being until My Vaccines is rolled out more fully.

In line with our commitment in the 10-Year Health Plan, we are continuing to develop a dedicated ‘My Vaccines’ tool in the NHS App. This will provide people with their and their children’s personal vaccination history and eligibility as well as the ability to book services and to receive reminder notifications in one place. In December 2025, we commenced a private beta of My Vaccines for the RSV vaccination programme which includes over 300,000 users. Moving forward, the ambition is for ‘My Vaccines’ users to have access to information for all NHS vaccinations, including children’s vaccination programmes. Vaccination records are or will only be shown in the NHS App when they are recorded in the general practice (GP) record and the GP has enabled both detailed record sharing and proxy access.

School Aged Immunisation Service (SAIS) providers are the data controllers for SAIS vaccination records. Therefore, neither the Department nor NHS England currently assess the adequacy of SAIS vaccination records that flow to the GP record, and therefore potentially into the NHS App. With the expansion of the Manage a Vaccination In School (MAVIS) digital tool across SAIS providers, we are improving the accuracy and quality of SAIS vaccination records. For ‘My Vaccines’ in the NHS App, NHS England has received zero complaints and 110 enquiries. From those we have had two reported issues regarding missing or incomplete vaccination records. Vaccination Digital Services did not hold information centrally prior to the development of My Vaccines.

For school-age immunisation providers using the MAVIS system, all vaccinations are automatically sent to GP records overnight, including human papilloma virus (HPV), MenACWY protecting against meningococcal strains, Td/IPV protecting against tetanus, diphtheria and polio, school-age flu, and catch-up doses to protect against measles, mumps and rubella. For providers not using MAVIS, HPV and school-age flu vaccinations are sent to GP records via NHS England. The service level agreement for reporting to GPs is 48 hours for both school aged flu and HPV.

As My Vaccines is only at private beta stage for the RSV vaccination programme as described above, the proportion of school-age vaccinations visible in the NHS App will be limited for the time being until My Vaccines is rolled out more fully.

My Department is working with the Northern Ireland Government on the transposition of the new Product Liability Directive, which will include working with them to consider whether guidance may potentially be helpful to businesses in understanding the new product liability framework. However, it should be noted that the Directive does not impose any additional rules on businesses governing which products may be placed on the EU or Northern Ireland markets, or the safety requirements they must meet.