Proceeding contribution from Lord Bradshaw (Liberal Democrat) in the House of Lords on Wednesday, 9 March 2011. It occurred during Committee of the Whole House (HL) and Debate on bill on Public Bodies Bill [HL].
Public Bodies Bill [HL]
My Lords, I support what the noble Lord, Lord Whitty, said. There is certainly scope for economy. I did not agree with the previous Government’s decision to transfer protection of bus and coach passengers to the Rail Passengers’ Council. However, the work of the council is concentrated mainly on issues such as punctuality. It has produced extremely good reports on things that irritate users such as huge queues at booking offices and the way in which ticket machines baffle many users and often do not work. These issues are important to people and I cannot think who will regulate them for less money. Transferring the functions to the Office of Rail Regulation, which is full of lawyers, will raise the cost of doing this work. I will say one further thing in defence of Passenger Focus. It has developed a system of statistical analysis by which it can take very little in the way of raw information and turn it into statistically robust results. I am all in favour of economy, but I am also in favour of having a body to look after the interests of passengers that is functional and that rests on a secure base. I and most passengers would regret anything that abolished this body.
Secondary information
- Type
- Proceeding contribution
- Reference
- 725 c1710
- Session
- 2010-12
- Chamber / Committee
- House of Lords chamber
- Subjects
- Complaints Conditions of employment Codes of practice Devolved matters Consumers Accountability BBC Banks Competition British Waterways Competition Commission Fertility Freedom of information Human rights Human Fertilisation and Embryology Authority Inland waterways Legislation IVF Forestry Commission Forests Ministerial powers Northern Ireland Navigation Public bodies Railways Mergers Parliamentary scrutiny Passengers Staff Office of Fair Trading Non-departmental public bodies Scotland Regulation Wales Welsh language Shipping Research Supermarkets Television Stem cells S4C Human Tissue Authority Passenger Focus Legal Services Board Care Quality Commission Independent Commission on Banking
- Legislation
- Public Bodies Bill (HL) 2010-12
- Link
- View this Proceeding contribution on www.publications.parliament.uk
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