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Proceeding contribution from Earl Attlee (Conservative) in the House of Lords on Wednesday, 7 September 2011. It occurred during Debate on bill on Localism Bill.


Localism Bill

My Lords, Amendment 74 highlights the Housing Ombudsman’s power to order a member landlord to pay compensation to a complainant. I understand that my noble friend would like there to be greater clarity on how the ombudsman calculates the level of compensation to be awarded and I am grateful to him for raising the issue. Our view is that it is not necessary to include any new specific requirements in the Bill. In practice the ombudsman already provides a breakdown of any compensation he has decided to award, which is done in the context of what the ombudsman considers to be fair and reasonable in all the circumstances of the case. This arrangement allows flexibility to address specific issues and to provide a useful level of information, depending on the circumstances of each case. Clearly it would be difficult to attain this flexibility in a legislative duty on the ombudsman. The ombudsman is intending to consult early next year on a revised statutory scheme to reflect the proposed extension of his jurisdiction to include complaints about local authority landlords, in addition to housing associations. I have no doubt that there will be further opportunities through that consultation process to engage on these and other issues. In answer to the question asked by the noble Lord, Lord Beecham, anything referred to the ombudsman means that compensation can be paid.


Secondary information

Type
Proceeding contribution
Reference
730 c333 
Session
2010-12
Chamber / Committee
House of Lords chamber
Subjects
Complaints Conservation Annual reports Council housing Housing benefit Finance Greater London Energy Housing associations Housing improvement Landlord and tenant Local government Powers Property transfer Private rented housing Overcrowding Standards Sales Social rented housing Repairs and maintenance Tenants' rights Rents Rural areas Regeneration Right to buy scheme Housing revenue accounts Homes and Communities Agency Tenant Services Authority Housing Ombudsman Service Community land trusts Almshouses
Legislation
Localism Bill 2010-12
Link
View this Proceeding contribution on www.publications.parliament.uk