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Children and Adoption Bill [HL]

My Lords, that is not the only activity covered in this part of the Bill. In all the activities, we are looking for the highest possible professional expertise available. I have been fortunate enough to see the staff of contact centres at work and I recognise their professionalism and the difficulties under which they operate with families who have gone through great difficulties and who may still be experiencing them. I pay tribute to those staff. By no means is the situation completely right, but the Government want to work closely with those involved with contact centres and provide the support we can within the inevitable limits.