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Proceeding contribution from Baroness Thomas of Winchester (Liberal Democrat) in the House of Lords on Monday, 15 June 2009. It occurred during Debate on bill and Committee proceeding on Welfare Reform Bill.

Welfare Reform Bill

Would the Minister undertake to write to me on the questions I raised about help with filling in forms and the use of telephones? These are important practical matters about which we have heard much from my informant in a citizens advice bureau. It is not right that Jobcentre Plus offices should tell people to go to the citizens advice bureau when all they need is help with two specific things: calling the DWP helpline and filling in a form.

Secondary information

Type
Proceeding contribution
Reference
711 c191GC 
Session
2008-09
Chamber / Committee
House of Lords Grand Committee
Subjects
Disability Children Disability living allowance Contracts Benefits rules Carers Age Advisory services Autism Fraud Employment Jobseeker's allowance Income support Jobcentres Expenditure Exemptions Interviews Ethnic groups Jobcentre Plus Learning disability Offenders Mental illness Pilot schemes Recruitment Staff Minority groups Postal services Lone parents Social security Social security benefits Vulnerable adults Training Research Rural areas Unemployment Unemployed people Voluntary work Literacy New deal schemes Labour market Polygamy Employment and support allowance Community orders
Legislation
Welfare Reform Bill 2008-09
Link
View this Proceeding contribution on www.publications.parliament.uk