Proceeding contribution from Baroness Oppenheim-Barnes (Conservative) in the House of Lords on Monday, 18 December 2006. It occurred during Debate on bill and Committee proceeding on Consumers, Estate Agents and Redress Bill [HL].

Consumers, Estate Agents and Redress Bill [HL]

I support Amendments Nos. 42 and 43. If the consumer council is to be a powerful advocate—which we all want it to be, and I am sure it will be—one of its most important roles will be gathering and disseminating information, particularly about the frequency of complaints, because that is where any practice that needs to be dealt with swiftly or that needs to be publicised or even legislated against will come to light. Therefore, unless there is a clear duty on the NCC to carry out that function—which is one of its most important functions—then one of the main purposes of the Bill will not be fulfilled.

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Type: Proceeding contribution
Reference: 687 c171-2GC
Session: 2006-07
Chamber / Committee: House of Lords Grand Committee
Subjects: Complaints Devolved matters Consumers Disadvantaged Finance Information Electricity Disconnections Gas and Electricity Consumer Council Protection Natural gas Mergers Postal services National Consumer Council Scotland Small businesses Sustainable development Wales Water companies Consumer Council for Postal Services Scottish Consumer Council Welsh Consumer Council Consumer Council for Northern Ireland
Legislation: Consumers, Estate Agents and Redress Bill (HL) 2006-07
Link: View this Proceeding contribution on www.publications.parliament.uk

Consumers, Estate Agents and Redress Bill [HL]

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