Proceeding contribution from Baroness Miller of Chilthorne Domer (Liberal Democrat) in the House of Lords on Monday, 18 December 2006. It occurred during Debate on bill and Committee proceeding on Consumers, Estate Agents and Redress Bill [HL].

Consumers, Estate Agents and Redress Bill [HL]

I support these amendments. Complaints are important indicators of where problems lie. The number of complaints—and even of inquiries, because an inquiry might not always be a complaint—gives a clear indication of where consumers are experiencing problems. That enables policy-makers and others to get a clearer idea of what is happening in the market so far as consumers are concerned. This is a practical suggestion.

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Type: Proceeding contribution
Reference: 687 c172GC
Session: 2006-07
Chamber / Committee: House of Lords Grand Committee
Subjects: Complaints Devolved matters Consumers Disadvantaged Finance Information Electricity Disconnections Gas and Electricity Consumer Council Protection Natural gas Mergers Postal services National Consumer Council Scotland Small businesses Sustainable development Wales Water companies Consumer Council for Postal Services Scottish Consumer Council Welsh Consumer Council Consumer Council for Northern Ireland
Legislation: Consumers, Estate Agents and Redress Bill (HL) 2006-07
Link: View this Proceeding contribution on www.publications.parliament.uk

Consumers, Estate Agents and Redress Bill [HL]

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